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gather your thoughts & breathe

Your Spa Experience

My First Visit

For your very first visit, please allow 10 minutes prior to your treatment for a client profile to be established and a moment to gather your thoughts and ……..breathe.

My Appointment

As this time has been reserved for you, we would like to deliver the best possible service to you and all of our clients.  A late arrival may mean that your own treatment time will be cut short.  If you need to cancel or reschedule your appointment, we ask that 24 hours notice be given where possible and appreciate your understanding of our time management requirements.

My Health Fund Rebate

Health fund rebates are available, enquire with us at the time of your booking regarding your health fund.

My Clothing

A true massage connoisseur prefers to leave an appointment enveloped in the delicious oils used throughout their treatment and enjoy this nourishing infusion for hours to follow.  We encourage you to have some ‘olde faithfuls’ set aside especially for your spa treatments so as to ‘save’ your good attire.  Professional and discreet draping will be maintained at all times throughout your treatment and disrobing will be at your discretion and comfort level.

My Health

If you have special health considerations or medical conditions, it is advised that you consult your doctor prior to any treatments. Your therapist will appreciate being informed of any changes to your health prior to each treatment.

My Phone

We ask that your phone is switched off or silent during your time at LongSpa as a courtesy to your therapist, but ultimately to yourself.  You have taken a moment in time to nurture and restore – honor this –

Cancellations

We understand that you have a busy schedule and may occasionally need to cancel or change your appointment.  We may have clients awaiting a potential cancellation, if you could be mindful of this and notify at your earliest possible convenience this would be appreciated.  Appointments cancelled within 12 hours may incur a cancellation fee.

ENQUIRE NOW

Enquire Now

Fill out the form below and we will get back to you as soon as we can.


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